Shapen
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Please note that in order to avoid stains on the shoe upper the soles are not glued all the way to the edge. The soles are therefore properly glued, and the small gap at the edge of the sole is not a manufacturing defect. With use the gap may become more obvious because the sole of the barefoot shoe is flexible. However, it doesn't mean that the sole is deattaching, there is no loss of function and therefore these cases are not considered as claims.
We highly recommend using a shoe horn. The loop at the back of the shoe is for hanging (i.e., attaching them to the outside of a backpack) and hasn't been designed to withstand tugging.
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